PollyCity

A friendlier way to connect with your city

City services. Available for everyone.

Finding help shouldn't be hard. PollyCity helps cities make everyday services easier to discover, understand, and access, through friendly AI assistants that can talk, listen, and guide people step by step.

Explore How It WorksBring PollyCity to Your City

Designed for people. Built with cities. Always with a path to human help.

Neighbors of all ages enjoying a sunny community park
PollyCity AssistantAI assistant · Preview

Hi! What can I help you find today?

Illustrative demo · Not connected to a city

Pick a task. Watch it get finished.

PollyCity doesn't just answer questions. It looks things up, books appointments, and starts the official request: by chat, voice, phone, or face to face.

City chat

    In progress

    Sample conversation. Services vary by participating city.

    From question to done in three steps.

    1. Say what’s going on

      Type, talk, or call in your own words and language. No need to know which department handles it.

    2. Get clear next steps

      Plain-language guidance grounded in your city’s approved information: what to bring, where to go, what it costs.

    3. Finish it officially

      Start the real application, book the appointment, or get handed to city staff with your details already shared.

    For every neighbor

    Made for the people who make a city.

    Families, seniors, new arrivals and busy parents. PollyCity meets residents where they are, in the language they speak.

    A family walking hand in hand through a neighborhood park
    A library staff member helping a senior resident
    A parent and child reading together at a library
    A city employee helping a resident at a service counter

    Helpful AI, with real people behind it.

    PollyCity is the friendly front door, never a wall between residents and their city.

    • Grounded in official information

      Answers come only from content your city has approved, with a link to the source.

    • People make the decisions

      Eligibility, approvals, and enforcement always stay with authorized city staff.

    • A warm handoff, not a dead end

      Ask for a person anytime. Staff see the conversation, so you never start over.

    • Private by default

      No selling data, no ad tracking. Conversations follow your city’s retention rules.

    • Built for everyone

      Screen-reader friendly, captioned voice, and support for the languages your residents speak.

    For city teams

    Shorter lines at the counter. Fewer calls on hold.

    PollyCity handles the everyday questions so your staff can spend their time on the residents who need them most.

    Bring PollyCity to your cityOur AI principles
    • Connects to the 311, permitting, and scheduling systems you already run
    • Your content, your tone, your rules, reviewed by your team before launch
    • Clear reporting on what residents ask for and where they get stuck
    • Accessibility and language coverage aligned with your public obligations